Quality Policy Statement

Global Training Institute (GTI), based in Dubai, is committed to delivering high-quality training programs across various industries. We prioritize quality and aim to exceed customer expectations through our Quality Management System (QMS), which supports continuous improvement. Key systems, including participant feedback mechanisms, complaint-handling procedures, performance monitoring, ongoing training, and internal reviews, ensure customer satisfaction and operational efficiency. Our quality goals align with our business strategy, and all procedures are documented in a Quality Manual accessible to all team members. While the Managing Directors oversee our quality standards, every employee plays a role in maintaining and enhancing quality. This policy will be reviewed on 01/12/2024.